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Frequently asked questions

  • What happens if the warranty expires?
  • What defects are covered by warranty
  • What are the terms of warranty?
  • Who shall provide the warranty on the products i purchased?

  • Maintenance and cleaning of products upholstered in ecological leather and leather fibre
  • Maintenance for mechanical parts
  • Maintenance and cleaning for products with laminate fenix top
  • Maintenance and cleaning for products with superceramic, supermarble and superconcrete top
  • Maintenance and cleaning for products with glass top
  • Maintenance and cleaning for metal products
  • Maintenance and cleaning for polypropylene/abs products
  • Maintenance and cleaning for wooden products
  • Maintenance and cleaning for products upholstered in leather and hide leather
  • Maintenance and cleaning of products upholstered in econabuk

  • I need spare parts
  • How can I apply for a warranty claim?

Products technical info

You can find technical info on our website and in the products fiche of the item you are interested in.
If you haven’t found information you are looking for, please contact the nearest Bontempi retailer and explain your needs, certainly you will find a proper response.

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© 2025 - B 4 Living Spa Via Direttissima del Conero, 51 - 60021 Camerano - AN - Italy · +39.071.7300032 · info@ingeniacasa.it VAT02595260429
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