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Frequently asked questions

  • What happens if the warranty expires?
  • What defects are covered by warranty
  • What are the terms of warranty?
  • Who shall provide the warranty on the products i purchased?

  • Maintenance and cleaning for polypropylene/abs products
  • Maintenance and cleaning for wooden products
  • Maintenance and cleaning for products upholstered in leather and hide leather
  • Maintenance and cleaning of products upholstered in econabuk
  • Maintenance and cleaning for products upholstered in fabric
  • Products technical info
  • Maintenance and cleaning of products upholstered in ecological leather and leather fibre
  • Maintenance for mechanical parts
  • Maintenance and cleaning for products with laminate fenix top
  • Maintenance and cleaning for products with superceramic, supermarble and superconcrete top

  • I need spare parts
  • How can I apply for a warranty claim?

I need spare parts

You can apply for spare parts directly at the shop where you purchased your our products or at any Bontempi dealer.
Supply could be free of charge or at your charge, depending on the type of defect experienced and on elapsed time from date of purchasing.

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© 2025 - B 4 Living Spa Via Direttissima del Conero, 51 - 60021 Camerano - AN - Italy · +39.071.7300032 · info@ingeniacasa.it VAT02595260429
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